Daisy

Daisy

Scheduling Simplified, Service Amplified

Scheduling Simplified, Service Amplified

Case Study

Case Study

5 min read

5 min read

Project Overview

Project Overview

Project Overview

As an IT Consultant at the University of Washington, I identified a critical opportunity to improve our daily operations. Going beyond my regular responsibilities, I volunteered to redesign our scheduling system, driven by the daily challenges I observed and experienced firsthand.

As an IT Consultant at the University of Washington, I identified a critical opportunity to improve our daily operations. Going beyond my regular responsibilities, I volunteered to redesign our scheduling system, driven by the daily challenges I observed and experienced firsthand.

As an IT Consultant at the University of Washington, I identified a critical opportunity to improve our daily operations. Going beyond my regular responsibilities, I volunteered to redesign our scheduling system, driven by the daily challenges I observed and experienced firsthand.

Role

Role

Role

Full Stack Designer

Full Stack Designer

Full Stack Designer

Tools

Tools

Tools

Figma

Figma

Figma

Timeline

Timeline

Timeline

4 Weeks

4 Weeks

4 Weeks

Dec (2024) - Jan (2025)

Dec (2024) - Jan (2025)

Dec (2024) - Jan (2025)

Skills

Skills

Skills

Product Design

Product Design

Product Design

Interaction Design

Interaction Design

Interaction Design

User Research

User Research

User Research

Our scheduling system Daisy offers basic schedule viewing. However its lack of features and poor mobile experience create unnecessary barriers for two specific groups of employees.

Current Interface

Current Interface

Student employees,

face three critical scheduling challenges:

  1. A desktop-only interface

  1. Manual email shift submission process

  1. Six distinct clicks to view their daily schedule

Supervisors,

encounter two significant system limitations:

  1. Must manually process schedules for 20+ students

  1. Must create workarounds to monitor staff and tasks

The scheduling system Daisy offers basic schedule viewing. However its lack of features and poor mobile experience create unnecessary barriers for two specific groups of employees.

Current Interface

Student employees,

face three critical scheduling challenges:

  1. A desktop-only interface

  1. Manual email shift submission process

  1. Six distinct clicks to view their daily schedule

Mobile-First Redesign

60% of employees attempt mobile access despite poor usability. The redesign prioritizes touch optimization, enhanced readability, and simplified information to create an intuitive mobile experience.

Streamlined Submission Portal

Eliminating email-based scheduling saves supervisors 56 hours quarterly. The digital submission process transforms manual workflows with visual scheduling tools, smart status tracking, and streamlined one-click submissions.

Student View: Everything at a Glance

Mobile-First Redesign

66% of students check schedules daily. The new dashboard transforms a six-click process into a single view, showing current shifts, team coverage, task details, and weekly schedule with one-swipe access.

60% of employees attempt mobile access despite poor usability. The redesign prioritizes touch optimization, enhanced readability, and simplified information to create an intuitive mobile experience.

Student View: Everything at a Glance

66% of students check schedules daily. The new dashboard transforms a six-click process into a single view, showing current shifts, team coverage, task details, and weekly schedule with one-swipe access.

Streamlined Submission Portal

Eliminating email-based scheduling saves supervisors 56 hours quarterly. The digital submission process transforms manual workflows with visual scheduling tools, smart status tracking, and streamlined one-click submissions.

Supervisor Command Center

Instead of spreadsheets Supervisors can now quickly spot coverage gaps, monitor task distribution, and manage schedule requests. Additionally, the right-panel action center turns what was once a 15-minute email process into a 15-second decision.

Supervisors,

encounter two significant system limitations:

  1. Must manually process schedules for 20+ students

  1. Must create workarounds to monitor staff and tasks

THE CHALLENGE

How can I modernize UW IT's scheduling system so students can better manage and view their schedules while streamlining supervisor workflows?

How can I modernize UW IT's scheduling system so students can better manage and view their schedules while streamlining supervisor workflows?

How can I modernize UW IT's scheduling system so students can better manage and view their schedules while streamlining supervisor workflows?

THE HIGH-LEVEL GOALS THAT DEFINED MY DESIGN
THE HIGH-LEVEL GOALS THAT DEFINED MY DESIGN
THE HIGH-LEVEL GOALS THAT DEFINED MY DESIGN

1. Make schedule management accessible and mobile-first
2. Transform email-based processes into digital workflows
3. Create clear schedule visibility across all roles

1. Make schedule management accessible and mobile-first
2. Transform email-based processes into digital workflows
3. Create clear schedule visibility across all roles

1. Make schedule management accessible and mobile-first
2. Transform email-based processes into digital workflows
3. Create clear schedule visibility across all roles

INTRODUCING

Daisy Reimagined

Daisy Reimagined

Daisy Reimagined

A mobile-optimized platform, transforming fragmented email workflows and schedule visibility into a seamless digital experience.

Mobile-First Redesign

60% of employees attempt mobile access despite poor usability. The redesign prioritizes touch optimization, enhanced readability, and simplified information to create an intuitive mobile experience.

Visualizable data

Minimum of 16 px from screen edge

Bottom nav bar (64px)

Touch friendly

Typography Hierarchy

Visual Feedback for interactions

Minimum readable text size (12px)

Touchpoints 44x44pt

High Contrast Ratios (4.5:1)

Streamlined Submission Portal

Eliminating email-based scheduling saves supervisors 56 hours quarterly. The digital submission process transforms manual workflows with visual scheduling tools, smart status tracking, and streamlined one-click submissions.

Student View: Everything at a Glance

66% of students check schedules daily. The new dashboard transforms a six-click process into a single view, showing current shifts, team coverage, task details, and weekly schedule with one-swipe access.

Supervisor Command Center

Instead of spreadsheets Supervisors can now quickly spot coverage gaps, monitor task distribution, and manage schedule requests. Additionally, the right-panel action center turns what was once a 15-minute email process into a 15-second decision.

Quick stats showing coverage needs and peak hours

Coverage gaps highlighted in red

Tasks assignments visible at a glace

Real-time approval system for schedule request

Staff distribution clearly visualized by time slots

BACKGROUND

A System in Crisis

A System in Crisis

A System in Crisis

As an IT Consultant at UW, I encountered persistent complaints about our scheduling system from hundreds of employees. This pattern of feedback signaled a critical opportunity to transform an outdated system that was actively hindering productivity and causing unnecessary stress.

Their frustrations were clear:

As an IT Consultant at UW, I encountered persistent complaints about our scheduling system from hundreds of employees. This pattern of feedback signaled a critical opportunity to transform an outdated system that was actively hindering productivity and causing unnecessary stress.

Their frustrations were clear:

As an IT Consultant at UW, I encountered persistent complaints about our scheduling system from hundreds of employees. This pattern of feedback signaled a critical opportunity to transform an outdated system that was actively hindering productivity and causing unnecessary stress.

Their frustrations were clear:

"Jeez the view is so outdated and cluttered"

"I spend so many hours copying and pasting schedules from emails."

"The schedule is so bland and old making it hard to read"

"Jeez the view is so outdated and cluttered"

"Jeez the view is so outdated and cluttered"

"I spend so many hours copying and pasting schedules from emails."

"The schedule is so bland and old making it hard to read"

RESEARCH

Evidence-Based Design

Evidence-Based Design

Evidence-Based Design

To translate complaints into actionable solutions, I conducted structured research with 5 in-depth interviews and 20+ surveys across both supervisors and student employees. This mixed-methods approach revealed clear patterns of frustration while highlighting specific opportunities for meaningful intervention.

To translate complaints into actionable solutions, I conducted structured research with 5 in-depth interviews and 20+ surveys across both supervisors and student employees. This mixed-methods approach revealed clear patterns of frustration while highlighting specific opportunities for meaningful intervention.

To translate complaints into actionable solutions, I conducted structured research with 5 in-depth interviews and 20+ surveys across both supervisors and student employees. This mixed-methods approach revealed clear patterns of frustration while highlighting specific opportunities for meaningful intervention.

Interviews + Surveys addressing:

  1. User behavior and interaction frequency

  2. Specific pain points in the workflow

  3. Satisfaction levels across different roles

  4. Priority areas for improvement

RESEARCH

Feature Prioritization

Feature Prioritization

Feature Prioritization

With data in hand, I synthesized findings to identify actionable opportunities. Using an impact-effort matrix, I prioritized solutions that would create the most value while remaining feasible

With data in hand, I synthesized findings to identify actionable opportunities. Using an impact-effort matrix, I prioritized solutions that would create the most value while remaining feasible

With data in hand, I synthesized findings to identify actionable opportunities. Using an impact-effort matrix, I prioritized solutions that would create the most value while remaining feasible

Optimal Area

combinable

Navigation improvements

Hours Calculation display

Low Impact

Status indicators

High Impact

Low Effort

High Effort

Mobile Responsive Design

Task management integration

Calendar integration

Improved Schedule Visualization

Basic notification system

Personal/Team view toggle

Shift bidding system

Full calendar app

Timesheet integration (workday)

Profile customization

Task filters

Dark mode/light mode

Quarter schedule builder (UWMyPlan)

Direct schedule submission system

RESEARCH

Three Critical Problems

Three Critical Problems

Three Critical Problems

Through research synthesis, I identified three essential features that would transform daily workflows based on user needs, pain points, and stakeholder impact:

Through research synthesis, I identified three essential features that would transform daily workflows based on user needs, pain points, and stakeholder impact:

Through research synthesis, I identified three essential features that would transform daily workflows based on user needs, pain points, and stakeholder impact:

#1

#1

#1

Mobile Experience

Mobile Experience

Mobile Experience

Compelling findings made mobile experience my top priority. The data revealed:

Compelling findings made mobile experience my top priority. The data revealed:

Compelling findings made mobile experience my top priority. The data revealed:

User Needs
User Needs
User Needs
  1. Clear, readable schedule display on mobile devices

  2. Efficient navigation without constant zooming and scrolling

  3. Modern, mobile-first interface design

  1. Clear, readable schedule display on mobile devices

  2. Efficient navigation without constant zooming and scrolling

  3. Modern, mobile-first interface design

  1. Clear, readable schedule display on mobile devices

  2. Efficient navigation without constant zooming and scrolling

  3. Modern, mobile-first interface design

Pain-points
Pain-points
Pain-points
  1. Cluttered time blocks are unreadable on small screens

  2. Users forced to zoom and scroll horizontally

  3. Made without a mobile-first approach

  1. Cluttered time blocks are unreadable on small screens

  2. Users forced to zoom and scroll horizontally

  3. Made without a mobile-first approach

  1. Cluttered time blocks are unreadable on small screens

  2. Users forced to zoom and scroll horizontally

  3. Made without a mobile-first approach

Quote
Quote
Quote

“The formatting and the interface of the scheduling system is sometimes hard to read and understand what times I or others start our shifts” - Student Employee

“The formatting and the interface of the scheduling system is sometimes hard to read and understand what times I or others start our shifts” - Student Employee

“The formatting and the interface of the scheduling system is sometimes hard to read and understand what times I or others start our shifts” - Student Employee

Impact/Affected:
Impact/Affected:
Impact/Affected:

60% of students attempt mobile view although the poor experience

60% of students attempt mobile view although the poor experience

60% of students attempt mobile view although the poor experience

Current Interface

Current Interface

#2

#2

#2

Manual Schedule Submission

Manual Schedule Submission

Manual Schedule Submission

The email-based schedule submission process emerged as my second priority, with research highlighting these key points:

The email-based schedule submission process emerged as my second priority, with research highlighting these key points:

The email-based schedule submission process emerged as my second priority, with research highlighting these key points:

User Needs
User Needs
User Needs
  1. Streamlined digital submission process to replace email workflow

  2. Clear submission guidelines and format standards

  3. Automated validation to prevent common errors and resubmissions

  1. Streamlined digital submission process to replace email workflow

  2. Clear submission guidelines and format standards

  3. Automated validation to prevent common errors and resubmissions

  1. Streamlined digital submission process to replace email workflow

  2. Clear submission guidelines and format standards

  3. Automated validation to prevent common errors and resubmissions

Pain-points
Pain-points
Pain-points
  1. 100% email-based submissions

  2. Extremely tedious and error-prone manual process

  3. Zero guidelines for emails resulting in resubmissions

  1. 100% email-based submissions

  2. Extremely tedious and error-prone manual process

  3. Zero guidelines for emails resulting in resubmissions

  1. 100% email-based submissions

  2. Extremely tedious and error-prone manual process

  3. Zero guidelines for emails resulting in resubmissions

Quote
Quote
Quote

”Each week it at least adds an extra 2 hours manually inputting schedule changes and its much worse at the start of the quarter” - Supervisor #1

”Each week it at least adds an extra 2 hours manually inputting schedule changes and its much worse at the start of the quarter” - Supervisor #1

”Each week it at least adds an extra 2 hours manually inputting schedule changes and its much worse at the start of the quarter” - Supervisor #1

Impact/Affected:
Impact/Affected:
Impact/Affected:

All students and supervisors, consuming 56 hours quarterly

All students and supervisors, consuming 56 hours quarterly

All students and supervisors, consuming 56 hours quarterly

#3

#3

#3

Unclear Shift / Task visibility

Unclear Shift / Task visibility

Unclear Shift / Task visibility

Poor visibility emerged as my third critical priority. The current interface created significant operational challenges:

Poor visibility emerged as my third critical priority. The current interface created significant operational challenges:

Poor visibility emerged as my third critical priority. The current interface created significant operational challenges:

User Needs
User Needs
User Needs
  1. Clear, simplified schedule overview

  2. Integrated task labels for roles (Zoom, routing)

  3. Real-time coverage visualization for better shift planning

  1. Clear, simplified schedule overview

  2. Integrated task labels for roles (Zoom, routing)

  3. Real-time coverage visualization for better shift planning

  1. Clear, simplified schedule overview

  2. Integrated task labels for roles (Zoom, routing)

  3. Real-time coverage visualization for better shift planning

Pain-points
Pain-points
Pain-points
  1. Overwhelming view of shifts (hard to read)

  2. Unable to track tasks (zoom, routing)

  3. Coverage issues

  1. Overwhelming view of shifts (hard to read)

  2. Unable to track tasks (zoom, routing)

  3. Coverage issues

  1. Overwhelming view of shifts (hard to read)

  2. Unable to track tasks (zoom, routing)

  3. Coverage issues

Quote
Quote
Quote

“None of the tools provided actually let me see the tasks everyone is working on. If I had time, I could go to everyone's individual schedules and see them and look at the holes, but that just take a ton of time.” - Supervisor #2

“None of the tools provided actually let me see the tasks everyone is working on. If I had time, I could go to everyone's individual schedules and see them and look at the holes, but that just take a ton of time.” - Supervisor #2

“None of the tools provided actually let me see the tasks everyone is working on. If I had time, I could go to everyone's individual schedules and see them and look at the holes, but that just take a ton of time.” - Supervisor #2

Impact/Affected:
Impact/Affected:
Impact/Affected:

Both employees and supervisors, affecting daily operations

Both employees and supervisors, affecting daily operations

Both employees and supervisors, affecting daily operations

OBJECTIVES

From Research to Solutions

From Research to Solutions

With clear priorities established, I developed three integrated solutions to address the key pain points:

With clear priorities established, I developed three integrated solutions to address the key pain points:

Mobile Friendly Product

Mobile Friendly Product

Automated shift submissions

Automated shift submissions

Visual of shifts w/ details

Visual of shifts w/ details

All-in-one app for managing shifts, tracking hours, and handling schedule changes.

All-in-one app for managing shifts, tracking hours, and handling schedule changes.

Calculate weekly hours, submit shifts, and receive approvals or denials directly in-app.

Calculate weekly hours, submit shifts, and receive approvals or denials directly in-app.

Interface displaying key shift details, team members, and their tasks at a glance.

Interface displaying key shift details, team members, and their tasks at a glance.

OBJECTIVES

Measuring Success & Impact

Measuring Success & Impact

Measuring Success & Impact

I defined specific, measurable targets to validate the solutions' effectiveness:

I defined specific, measurable targets to validate the solutions' effectiveness:

I defined specific, measurable targets to validate the solutions' effectiveness:

Quantitative
Quantitative
Quantitative
  • Cut scheduling admin time in half (56→28 hours quarterly)

  • Eliminate 90% of schedule-related emails

  • Achieve universal mobile adoption (60%→100%)

  • Cut scheduling admin time in half (56→28 hours quarterly)

  • Eliminate 90% of schedule-related emails

  • Achieve universal mobile adoption (60%→100%)

  • Cut scheduling admin time in half (56→28 hours quarterly)

  • Eliminate 90% of schedule-related emails

  • Achieve universal mobile adoption (60%→100%)

Qualitative
Qualitative
Qualitative
  • Drive consistently positive quarterly satisfaction scores

  • Reach 90% approval rating for schedule visibility

  • Slash task management complaints by 80%

  • Build user confidence in schedule accuracy

  • Drive consistently positive quarterly satisfaction scores

  • Reach 90% approval rating for schedule visibility

  • Slash task management complaints by 80%

  • Build user confidence in schedule accuracy

  • Drive consistently positive quarterly satisfaction scores

  • Reach 90% approval rating for schedule visibility

  • Slash task management complaints by 80%

  • Build user confidence in schedule accuracy

IDEATION

Early Explorations & Ideation

Early Explorations & Ideation

Early Explorations & Ideation

Armed with research insights, I began by sketching core screens and mapping the user journey. This analog approach allowed me to rapidly explore multiple concepts before committing to digital designs.

Armed with research insights, I began by sketching core screens and mapping the user journey. This analog approach allowed me to rapidly explore multiple concepts before committing to digital designs.

Armed with research insights, I began by sketching core screens and mapping the user journey. This analog approach allowed me to rapidly explore multiple concepts before committing to digital designs.

White-boarding
White-boarding
White-boarding

The whiteboarding phase focused on dashboard layouts that prioritize today's critical information, logical task organization and navigation patterns, and clear decision points and approval workflows.

The whiteboarding phase focused on dashboard layouts that prioritize today's critical information, logical task organization and navigation patterns, and clear decision points and approval workflows.

The whiteboarding phase focused on dashboard layouts that prioritize today's critical information, logical task organization and navigation patterns, and clear decision points and approval workflows.

User Flow
User Flow
User Flow

The resulting user flow established the foundation for a streamlined experience that would address both student and supervisor needs while eliminating unnecessary complexity.

The resulting user flow established the foundation for a streamlined experience that would address both student and supervisor needs while eliminating unnecessary complexity.

The resulting user flow established the foundation for a streamlined experience that would address both student and supervisor needs while eliminating unnecessary complexity.

DESIGN

Creating the brand

Creating the brand

I built on UW's existing design system, adopting their signature purple while creating a cohesive palette that balances productivity and accessibility. The design system includes 3 main features:

I built on UW's existing design system, adopting their signature purple while creating a cohesive palette that balances productivity and accessibility. The design system includes 3 main features:

Brand colors clarify task types and status information with distinct semantic coding

#1

Brand Colors

Husky Purple

#4C2983

Light Purple

#F3E8FF

Remote Orange

#E69138

Light Orange

#FCE5CD

Phone Green

#15803D

Light Green

#EFFFF4

Zoom Blue

#0B5CFF

Light Blue

#EFFFF4

Red

#CC0100

Light Red

#F4CACC

Text & Background

Primary Text

#222222

Secondary Text

#575757

Background

#F9FAFB

Popup

#FFFFFF

Secondary Text

#575757

Background

#F9FAFB

Popup

#FFFFFF

8-point grid system

8px - Minimal

16px - Standard

24px - Medium

32px - Large

48px - Extra Large

8-point grid system creates consistent spacing and alignment for easier scanning


#2

8-point grid system

8px - Minimal

16px - Standard

24px - Medium

32px - Large

48px - Extra Large

8-point grid system creates consistent spacing and alignment for easier scanning


#2

Typography ensures comfortable reading with accessible size hierarchy and strong contrast

#3

Typography ensures comfortable reading with accessible size hierarchy and strong contrast

#3

USABILITY TESTING

Refining Through Feedback

Refining Through Feedback

Refining Through Feedback

User testing revealed critical opportunities for improvement. I made targeted adjustments based on participant insights, resulting in a more intuitive and efficient experience.

User testing revealed critical opportunities for improvement. I made targeted adjustments based on participant insights, resulting in a more intuitive and efficient experience.

User testing revealed critical opportunities for improvement. I made targeted adjustments based on participant insights, resulting in a more intuitive and efficient experience.

#1 - Improved Dashboard Screen

The dashboard underwent significant transformation based on direct user feedback. The initial design provided basic scheduling information, while the revised version offers enhanced functionality and clearer task organization.

Before

After

I elevated the dashboard experience by:

  • Restructuring information hierarchy to prioritize what matters most

  • Adding clear visual cues for task timing, duration and location

  • Creating a swipeable interface for seamless daily/weekly views

  • Introducing team presence indicators to enhance collaboration

#2 - Nav Bar

#2 - Nav Bar

#2 - Nav Bar

Initial testing uncovered critical navigation confusion. Through three iterative versions and multiple rounds of feedback, I transformed the navigation experience.

Initial testing uncovered critical navigation confusion. Through three iterative versions and multiple rounds of feedback, I transformed the navigation experience.

Initial testing uncovered critical navigation confusion. Through three iterative versions and multiple rounds of feedback, I transformed the navigation experience.

Version 1

Version 2

Version 3

Version 3 improved user navigation by:

Version 3 improved user navigation by:

Version 3 improved user navigation by:

  • Renaming "Changes" to "Request" for clearer shift adjustment function

  • Adding labels to reduce cognitive load

  • Implementing purple underline for current location awareness

  • Renaming "Changes" to "Request" for clearer shift adjustment function

  • Adding labels to reduce cognitive load

  • Implementing purple underline for current location awareness

  • Renaming "Changes" to "Request" for clearer shift adjustment function

  • Adding labels to reduce cognitive load

  • Implementing purple underline for current location awareness

#1 - Improved Interest Filtering Screen

#1 - Improved Dashboard Screen

#1 - Improved Dashboard Screen

User testing revealed that participants found the original toggle interface overwhelming. The subtle color contrast between selected and unselected states created uncertainty, with users frequently losing track of their choices.

The dashboard underwent significant transformation based on direct user feedback. The initial design provided basic scheduling information, while the revised version offers enhanced functionality and clearer task organization.

The dashboard underwent significant transformation based on direct user feedback. The initial design provided basic scheduling information, while the revised version offers enhanced functionality and clearer task organization.

Before

Before

Before

After

After

After

We reimagined the interest selection interface with:


  • Colorful, distinct icons for each category

  • Larger, more visually engaging buttons

  • Clear labeling and visual hierarchy

  • Progress indicator at the top

  • Limited selection (up to 5) to prevent choice overload

I elevated the dashboard experience by:

  • Restructuring information hierarchy to prioritize what matters most

  • Adding clear visual cues for task timing, duration and location

  • Creating a swipeable interface for seamless daily/weekly views

  • Introducing team presence indicators to enhance collaboration

I elevated the dashboard experience by:

  • Restructuring information hierarchy to prioritize what matters most

  • Adding clear visual cues for task timing, duration and location

  • Creating a swipeable interface for seamless daily/weekly views

  • Introducing team presence indicators to enhance collaboration

FINALIZED DESIGNS

The Final Product

The Final Product

The Final Product

REFLECTION

Learnings and Future Plans

Learnings and Future Plans

Learnings and Future Plans

One of the most fruitful parts of this project has been learning about the ways product informs design and vice versa. Moving forward, I'm most curious to see how new problems within the space I want to explore will continue to evolve my design.

One of the most fruitful parts of this project has been learning about the ways product informs design and vice versa. Moving forward, I'm most curious to see how new problems within the space I want to explore will continue to evolve my design.

One of the most fruitful parts of this project has been learning about the ways product informs design and vice versa. Moving forward, I'm most curious to see how new problems within the space I want to explore will continue to evolve my design.

What I Learned

What I Learned

What I Learned

This redesign challenged me to balance complex workflows with an intuitive interface. Through the process, I gained valuable insights:

This redesign challenged me to balance complex workflows with an intuitive interface. Through the process, I gained valuable insights:

This redesign challenged me to balance complex workflows with an intuitive interface. Through the process, I gained valuable insights:

#1

#1

#1

Research Drives Outcomes

Research Drives Outcomes

Research Drives Outcomes

Deep user insights led directly to meaningful solutions that addressed real pain points rather than surface-level symptoms.

Deep user insights led directly to meaningful solutions that addressed real pain points rather than surface-level symptoms.

Deep user insights led directly to meaningful solutions that addressed real pain points rather than surface-level symptoms.

#2

#2

#2

Iterative Testing Works

Iterative Testing Works

Iterative Testing Works

Multiple feedback cycles transformed good designs into great ones, particularly with navigation and dashboard elements.

Multiple feedback cycles transformed good designs into great ones, particularly with navigation and dashboard elements.

Multiple feedback cycles transformed good designs into great ones, particularly with navigation and dashboard elements.

#3

#3

#3

Simplicity Wins

Simplicity Wins

Simplicity Wins

Ruthlessly prioritizing features based on impact-effort analysis ensured we built the right solution rather than the most complex one.

Ruthlessly prioritizing features based on impact-effort analysis ensured we built the right solution rather than the most complex one.

Ruthlessly prioritizing features based on impact-effort analysis ensured we built the right solution rather than the most complex one.

What's Next?

What's Next?

What's Next?

While Daisy has significantly improved the scheduling experience, there's still more to explore:

While Daisy has significantly improved the scheduling experience, there's still more to explore:

While Daisy has significantly improved the scheduling experience, there's still more to explore:

  • How might I integrate predictive scheduling to anticipate staffing needs?

  • How might I integrate predictive scheduling to anticipate staffing needs?

  • How might I integrate predictive scheduling to anticipate staffing needs?

  • What additional mobile features would benefit supervisors who are frequently away from their desks?

  • What additional mobile features would benefit supervisors who are frequently away from their desks?

  • What additional mobile features would benefit supervisors who are frequently away from their desks?

  • How could I expand this solution to other university departments with similar challenges?

  • How could I expand this solution to other university departments with similar challenges?

  • How could I expand this solution to other university departments with similar challenges?

  • What analytics could help leadership make better long-term staffing decisions?


  • What analytics could help leadership make better long-term staffing decisions?


  • What analytics could help leadership make better long-term staffing decisions?


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